Our core strengths lie in our innovativeness, punctuality, flexibility, competitive pricing, and round-the-clock support. We understand the complexities of air travel and have built a team that excels at ensuring seamless travel experiences.
About Us
Revolutionizing the air travel industry with innovative solutions.
Sameen Travels Ltd is an IATA Certified Travel Agent company based in Nairobi, Kenya that specializes in providing personalized and reliable travel services to our customers.
We succeeded in maintaining our leading role in air travel based on the long established travel partnerships and cooperation, handled with professionalism of the management and the staff, customer oriented travel policy, quality of the offered travel products and the synergy of the Group and diversification of the activities.
Mission
A firm commitment to customer satisfaction Customer service with care, empathy and a warm reception in order to provide comprehensive and professional service at minimum cost.
Vision
Our vision is to provide exceptional travel and tour experience so as
to promote sustainable growth of the global tourism sector.
OUR VALUES
Creating long-term value.
- Commitment to excellence – We are focused on the clients’ happiness and satisfaction. We pay attention to details.
- Reliability – Timely response to our customers’ request. Our reservation team is always available 24hrs round the clock on a daily basis.
- Confidentiality – Treat every client transaction confidentially and not disclose any information without permission of the client.
- Communication – Emphasis on communication so as to understand the clients needs.
- Responsibility – We are concerned in doing the right thing.
- Integrity – Our code of conduct is guided only optimal level of honesty and strong moral principles
